We have a section on refund policy at the footer of the homepage or you can click here.
Yes, we ship worldwide and it comes with FREE shipping. Please click here.
*Due to Covid-19, there will be delays in shipping & delivery. Please see FAQ below on Pandemic.
As soon as we receive your payment, we immediately dispatch your order to our suppliers for order verification, tailoring, quality check and packaging which can take an additional 2 to 4 days. This refers to the time it takes for items to be shipped from our warehouse to the destination. For US-based deliveries we use epacket which is a US postal service product which typically takes 7-14 days. For other international deliveries the shipping time may vary.
Note: With current situation, delivery may take additional 7-10 days for delivery.
We thank you for your patience.
Please also see our page Shipping & Handling
Yes, you can. Kindly cancel your order before we deliver it out for shipping.
Please proceed to the header or footer of the homepage, you can click on, "Track Order". Eventually, we will send you a tracking email upon your purchase. Click here.
Yes. Our customers details and data are definitely secure. We truly respect, honor and protect our customers.
If you have further questions, you can contact us via email.
We notice that many flights have been restricted during this pandemic. However, as of May 2020, situation seems to be getting better for shipping out internationally. Different demographic will have different shipping duration due to certain aspects, such as different law and regulations of different countries.
However, we would like to guarantee to all of our customers that, you will definitely receive whatever orders you had purchased with us.. Our shipping and deliveries now takes around up to two to five weeks during this Covid-19 situation depending on countries.